The Broken Spoke Service Center

Repairs, tune-ups, and problem solving done in-house. We focus on reliability, safety, and getting you back on the bike as quickly as possible.

When You're Just Riding Along and Something Breaks Squeaks Pops Cracks Leaks

Our Work Philosophy

The Broken Spoke opened in 2008 as a repair shop first and foremost. While we have grown significantly since then, service remains the heart of our business. Our service department is staffed by experienced, trained mechanics, and we take the responsibility of fixing your bike seriously.

We offer a flexible range of services, competitive labor rates, fast turnaround times, and free estimates.

Tune Ups

Includes cleaning of the entire bicycle* and inspection and adjustment of brakes, drivetrain and shifting, wheels, bearings, and all critical bolts.

Single Speed / Cruiser $85

Hardtail / Hybrid / Road Bike $105

Full Suspension / E-Bike $130

* Bikes will be cleaned within reason. Extremely dirty bikes will be returned significantly cleaner, but not to showroom condition. Bikes brought in already clean may require less cleaning time, which can help reduce service costs.

Suspension Services

Includes cleaning of the entire bicycle* and inspection and adjustment of brakes, drivetrain and shifting, wheels, bearings, and all critical bolts.

Single Speed / Cruiser $85

Hardtail / Hybrid / Road Bike $105

Full Suspension / E-Bike $130

* Bikes will be cleaned within reason. Extremely dirty bikes will be returned significantly cleaner, but not to showroom condition. Bikes brought in already clean may require less cleaning time, which can help reduce service costs.

Drivetrain Clean

Remove and fully clean your drivetrain to prolong life and performance. $60

$15 and up*

Additional labor may apply for training wheels, pegs, internally geared hubs, coaster brakes, conversions, or non-standard e-bikes.

Full brake bleed and adjustment $35 per wheel

Cleaning, inspection and necessary greasing or removal of bearings. $120

Remove and replace broken spoke (hey! that’s our name!). $30 + Parts

Wheel assembly and truing. $85 per wheel, not including parts

Replacement of both cable and housing $25-35 per line

Looking to ship your bike? Disasembly and safely wrapping the bike in a box ready to ship $75+ shipping costs

Assembling and inspection for setup and safety $90+

Had your bike shipped to us? Assembly and safety inspection $60-90

We make wrapping look easy, but its an art $20

Not sure what your bike needs? When you bring it in, one of our mechanics will inspect the bike, identify any issues, and work with you to create a clear service plan.

All of our work is guaranteed. We are human, and on the rare occasion something is missed, we want to know. If you are not completely satisfied with the work we have done, bring your bike back and we will make it right.

Other Repairs

Many additional services are available. Please contact us with specific requests.

Labor rates may be discounted when bundled with a Standard or Major Tune service.

* Due to the wide range of bicycle designs and conditions, listed prices are estimates. Final pricing may vary based on the work required. A cost quote will be provided for approval before any work begins.

Labor prices do not include parts unless noted. When applicable, pricing assumes parts purchased through The Broken Spoke. We are happy to install or adjust customer-supplied parts, including online purchases, but additional labor charges may apply.

E-Bike Service

At The Broken Spoke, we welcome electric bicycles and will do our best to provide service whenever possible. Due to the wide range of e-bike designs, weights, and electrical systems, we reserve the right to decline service in certain situations to protect our staff, customers, and facility.

We Generally Service E-Bikes That:

  • Use motors and batteries from established manufacturers with documented support

  • Fall within Class 1, Class 2, or Class 3 e-bike classifications

  • Are of a reasonable weight that can be safely lifted and secured on our service equipment

  • Have intact wiring, batteries, and electrical systems in safe working condition

  • Are not modified beyond the manufacturer’s original specifications

Our goal is to keep riders safely on the road and trail while maintaining a safe working environment. If we are unable to service your e-bike, we are happy to offer guidance or refer you to a more appropriate service provider when possible.

We May Decline Service If:

  • The motor or battery is from an unknown, unsupported, or unverified manufacturer

  • There is no available warranty, service documentation, or manufacturer support

  • The bike exceeds Class 3 e-bike limits or functions more like a motor vehicle

  • The bike’s weight exceeds what our stands, lifts, or staff can safely handle

  • The electrical system shows signs of damage, unsafe modifications, water intrusion, or fire risk

  • The bike has been significantly modified in a way that increases electrical or mechanical risk

Important Notes:

  • We do not service or troubleshoot internal battery or motor electronics beyond manufacturer-approved procedures

  • Software updates, firmware diagnostics, and warranty work may require referral to the original manufacturer or dealer

  • Acceptance of an e-bike for service does not guarantee we can complete all requested repairs